Privacy Policy
This Policy explains how Izquierdo Consultores Compañía Limitada, operating as Izquierdo Deramond Consultores (IDC), processes personal data collected through www.consultoresid.cl and its contact channels. Chilean Law No. 19,628 currently applies. The general commencement date of the amendments introduced by Law No. 21,719 is legally set for 1 December 2026. New provisions apply from their effective commencement; a proposal to postpone that date does not itself change the law.
1. Controller and contact
The controller is Izquierdo Consultores Compañía Limitada, Chilean tax ID 76.555.767-4, at Avenida Providencia 1208, office 215, Providencia, Santiago, Chile, legally represented by Gregorio Izquierdo González. Privacy enquiries and rights requests should be sent to gregorio@consultoresid.cl. IDC has not appointed a data protection officer. This email remains the permanent contact channel.
2. Personal data
Depending on the interaction, we may process identification and contact details (name, email, telephone, company and country); the service requested and enquiry contents; information needed to evaluate or perform a professional engagement; communication and newsletter preferences; security and operating information; pseudonymous cookie-choice identifiers, dates and categories; and campaign parameters and measurement events when the relevant category has been authorised. Data may also be provided through Calendly, WhatsApp or a requested Google Maps interaction.
Our general enquiry form does not request sensitive data. Do not send sensitive information, trade secrets or confidential third-party documents until IDC has confirmed an appropriate channel and engagement.
3. Sources
We receive information through forms, email, WhatsApp, meeting bookings, conversations, professional engagements and cookie settings. We may also receive information from clients, representatives, counterparties or lawful sources where necessary for an engagement or permitted by law.
4. Purposes and legal grounds
We process information to answer requested enquiries, prepare proposals, perform engagements, organise meetings, meet legal and professional obligations, check conflicts, prevent abuse, preserve consent evidence, and exercise or defend rights. Newsletters require a separate opt-in. Analytics and campaign measurement require authorisation of the corresponding categories.
Depending on the applicable law and the purpose, grounds may include informed consent, requested precontractual steps, contract performance, legal obligations or the exercise and defence of rights. Grounds introduced by Law No. 21,719 apply from their effective commencement.
5. Required and optional fields
The form identifies required fields. Without them we may be unable to respond. The privacy checkbox is required and is not preselected. The newsletter checkbox is optional, separate and is not preselected.
6. Providers, recipients and international processing
Access is limited to authorised personnel and providers for defined purposes.
| Service | Purpose | International processing |
|---|---|---|
| Calendly | Meeting bookings opened at the visitor's request | United States |
| Google Analytics, Ads and Tag Manager | Analytics and advertising measurement with category consent | United States |
| Google Maps | Requested office map, subject to third-party-service authorisation | United States |
| Hostinger | Hosting, infrastructure and security | Brazil, according to the site's declared hosting location |
| Google Workspace | Business email | United States |
| WhatsApp / Meta Platforms | Messaging initiated by the visitor | Processing outside Chile |
| Cloudflare Turnstile | Form protection against bots and abuse; technical signals include IP address, browser information, TLS fingerprint and site origin | May involve processing outside Chile under the provider's infrastructure and terms. Provider privacy notice. |
Providers may process or access data outside Chile. Processing relationships are governed by the applicable commercial terms and data-processing agreements. Information about recipients and safeguards may be requested through our privacy channel. Naming a country is not a declaration that Chile's authority has found it adequate. Transfer mechanisms must meet the applicable legal regime; this Policy does not attribute an unverified certification or adequacy decision to a provider.
Data may also be disclosed where required by law or a competent authority, necessary to exercise or defend rights, or expressly authorised by the individual.
7. Retention
- Enquiries that do not lead to an engagement: retained only while needed to respond to and manage the enquiry, subject to an internal maximum of 12 months after the last interaction. If the purpose ends earlier and no other lawful retention ground applies, they are deleted or anonymised earlier. This maximum is an IDC policy, not a uniform statutory retention period.
- Client records: for the engagement and afterwards for applicable legal, tax, contractual and professional requirements or defence of rights.
- Cookie-choice cookie: 12 months after the decision or its last update.
- Server evidence of cookie choices: 24 months per event, with scheduled deletion afterwards.
- Technical and security-log periods must be documented internally and limited to their purpose.
8. Individual rights
Individuals may request access, correction, deletion, objection, portability or temporary blocking as provided by applicable law. Consent can be withdrawn at any time, without giving a reason and without retroactive effect. Send requests to gregorio@consultoresid.cl. Reasonable identification or representation evidence may be requested. Requests are answered in writing; statutory rules on free exercise of rights apply.
From the effective commencement of Law No. 21,719's amendments, Article 11 provides for acknowledgement and a response within 30 calendar days, extendable once by up to another 30 calendar days. Reasoned temporary-blocking requests are subject to the special procedure and two-business-day period in that article. Under that regime, an individual may complain to the Personal Data Protection Agency if a request is rejected or not answered on time. Existing remedies remain available in the meantime.
Automatic anti-bot controls protect the form and do not replace professional assessment of an enquiry. If they prevent submission, contact us directly by email.
9. Cookie choices
Optional categories are off by default. The preference centre offers accept, reject and category-specific choices. Preferences and withdrawal remain accessible through Configure cookies in the footer. Details appear in the Cookie Policy.
10. Security
IDC applies proportionate access, validation, minimisation, backup, updating and incident-response measures. No system guarantees absolute security. Report suspected risks or suspicious communications through the privacy channel.
11. Children
The website and services are directed at companies, investors and adults. The general form is not intended to collect children's data. Unexpected collection will be assessed for deletion and any applicable special rules.
12. Changes
This Policy may be updated for legal, technical or operational changes. Its date and version identify the published text. Where a change requires new consent, it will be requested before the relevant processing.
